Terms and Conditions
Terms and conditions apply on verbal or written engagement of all work. A copy of terms and conditions can be provided on request. Payment in full for services provided to be paid within 20 working days of receipt of invoice. Payments not received in full will incur late payment fees of £25 on day 21 (after original invoice date) and then further late payment fees of £25 will continue to be incurred fortnightly until full payment is received. Two reminders will be sent for unpaid invoices. One at day 21 and one two weeks later with a reminder of late payment fees. Late payment fees will continue to be added but no further reminders will be sent. Booked sessions cancelled by the engager will be payable in full. If a client is unable to attend due to illness, an alternative session will be offered. Any cancellation by the practitioner that cannot be rearranged will be not be charged for. Commissioned block bookings are payable in full. Any changes or cancellation by the engager to agreed work, where the block bookings have not been paid for in advance, will be charged in accordance with original agreement, verbal or in writing. Any cancellation of block bookings by the practitioner will not be charged for. Charges for therapeutic sessions are payable for the whole hour. Any work other than therapeutic sessions – charges that don’t apply to whole hours will be rounded up to the nearest half hour ie between quarter past and half past will be rounded up to half past. Between quarter to and o’clock will be rounded up to o’clock. We reserve the right to request payment in advance for persistent late payees.